Cogent Thinking’s claims management solution provides access to a claims expert who ensures that decisions are made to minimise costs, legislative obligations are met, employees are cared for and takes away the impact that Workcover paperwork has on your business.
Importantly, our claims management takes control of claims to drive outcomes instead of being dictated to by the system. Our communication processes involve both the employee and the agent to allow shared decisions and clear goals to be established.Services include:
- Claims paperwork and submission
- Liability determination
- Ongoing claims management
- Dispute resolution